Inclusive Design for Products shows you how to embed accessibility into your software development lifecycle to turn it into a user-centred, inclusive design process that will help you efficiently deliver accessibility for all your digital products.
What is inclusive design? It is simple. It means that your product has been created with the intention of being accessible to as many different users as possible. For a long time, the concept of accessibility has been limited in terms of only defining physical spaces. However, change is afoot: personal technology now plays a part in the everyday lives of most of us, and thus it is a responsibility for designers of apps, web pages, and more public-facing tech products to make them accessible to all. Our digital era brings progressive ideas and paradigm shifts – but they are only truly progressive if everybody can participate. In Inclusive Design for a Digital World, multiple crucial aspects of technological accessibility are confronted, followed by step-by-step solutions from User Experience Design professor and author Regine Gilbert. Think about every potential user who could be using your product. Could they be visually impaired? Have limited motor skills? Be deaf or hard of hearing? This book addresses a plethora of web accessibility issues that people with disabilities face. Your app might be blocking out an entire sector of the population without you ever intending or realizing it. For example, is your instructional text full of animated words and Emoji icons? This makes it difficult for a user with vision impairment to use an assistive reading device, such as a speech synthesizer, along with your app correctly. In Inclusive Design for a Digital World, Gilbert covers the Web Content Accessibility Guidelines (WCAG) 2.1 requirements, emerging technologies such as VR and AR, best practices for web development, and more. As a creator in the modern digital era, your aim should be to make products that are inclusive of all people. Technology has, overall, increased connection and information equality around the world. To continue its impact, access and usability of such technology must be made a priority, and there is no better place to get started than Inclusive Design for a Digital World. What You’ll Learn The moral, ethical, and high level legal reasons for accessible design Tools and best practices for user research and web developers The different types of designs for disabilities on various platforms Familiarize yourself with web compliance guidelines Test products and usability best practices Understand past innovations and future opportunities for continued improvement Who This Book Is For Practitioners of product design, product development, content, and design can benefit from this book.
‘Inclusive Designing’ presents the proceedings of the seventh Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT '14). It represents a unique multi-disciplinary workshop for the Inclusive Design Research community where designers, computer scientists, engineers, architects, ergonomists, policymakers and user communities can exchange ideas. The research presented at CWUAAT '14 develops methods, technologies, tools and guidance that support product designers and architects to design for the widest possible population for a given range of capabilities, within a contemporary social and economic context. In the context of developing demographic changes leading to greater numbers of older people and people with disabilities, the general field of Inclusive Design Research strives to relate the capabilities of the population to the design of products. Inclusive populations of older people contain a greater variation in sensory, cognitive and physical user capabilities. These variations may be co-occurring and rapidly changing leading to a demanding design environment. Recent research developments have addressed these issues in the context of: governance and policy; daily living activities; the workplace; the built environment, Interactive Digital TV and Mobile communications. Increasingly, a need has been identified for a multidisciplinary approach that reconciles the diverse and sometimes conflicting demands of Design for Ageing and Impairment, Usability and Accessibility and Universal Access. CWUAAT provides a platform for such a need. This book is intended for researchers, postgraduates, design practitioners, clinical practitioners, and design teachers.
Most organisations are oblivious to, or terrified about, web accessibility. In this book, award-winning international accessibility thought-leader Jonathan Hassell shows you how to transform your organisation to consistently and cost-efficiently create websites, mobile apps and other digital products that are usable for all of your customers.
The central focus of this book involves the strategies and processes that are based on the Universal Design philosophy and principles from three different areas: architecture, product design, and information and communication technologies (ICT). The book examines a key question: What is meant by a Universal Design strategy and how can these approaches be developed, understood, and practiced within the different design disciplines? To examine this question, architects, product designers, educators, and ICT researchers were invited to reflect on their own thoughts and practices, and to write about the design processes and principles they use to create Universal Design solutions. Inclusive Buildings, Products and Services will be of interest to postgraduate students in design and architecture, as well as professional designers, architects, engineers, and business leaders or managers who are working with Universal Design in some capacity.
Diversity and Inclusion to build better products from the front lines at Google Establishing diverse and inclusive organizations is an economic imperative for every industry. Any business that isn’t reaching a diverse market is missing out on enormous revenue potential and the opportunity to build products that suit their users' core needs. The economic “why” has been firmly established, but what about the “how?” How can business leaders adapt to our ever-more-diverse world by capturing market share AND building more inclusive products for people of color, women and other underrepresented groups? The Product Inclusion Team at Google has developed strategies to do just that and Building For Everyone is the practical guide to following in their footsteps. This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Readers will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability. Discover the questions you should be asking about diversity and inclusion in your products for marketers, user researchers, product managers and more. Understand the research the Product Inclusion team drove to back up their practices Learn the “ABCs of Product Inclusion” to build inclusion into your organization’s culture Leverage the product inclusion suite of tools to get your organization building more inclusively and identifying new opportunities. Read case studies to see how product inclusion works across industries and learn what doesn't work. Building For Everyone will show you how to infuse your business processes with inclusive design. You’ll learn best practices for inclusion in product design, marketing, management, leadership and beyond, straight from the innovative Google Product Inclusion team.
A much-needed reference to the latest thinking in universal design Universal Design: Creating Inclusive Environments offers a comprehensive survey of best practices and innovative solutions in universal design. Written by top thinkers at the Center for Inclusive Design and Environmental Access (IDeA), it demonstrates the difference between universal design and accessibility and identifies its relationship to sustainable design and active living. Hundreds of examples from all areas of design illustrate the practical application of this growing field. Complete, in-depth coverage includes: • The evolution of universal design, from its roots in the disability rights movement to present-day trends • How universal design can address the needs of an aging population without specialization or adaptation to reduce the need for expensive and hard-to-find specialized products and services • Design practices for human performance, health and wellness, and social participation • Strategies for urban and landscape design, housing, interior design, product design, and transportation Destined to become the standard professional reference on the subject, Universal Design: Creating Inclusive Environments is an invaluable resource for architects, interior designers, urban planners, landscape architects, product designers, and anyone with an interest in how we access, use, and enjoy the environment.
Occupational Therapy and Inclusive Design provides occupational therapy practitioners and students with the ability to confidently problem solve, clinically reason and make sound professional judgements regarding the suitability of products/artefacts and environments for their clients. The relevance of design concepts to Occupational Therapy are illustrated in a broad context with reference to the folklore of disability and disability discourse, the profession's philosophy, conceptual models of practice, relevant legislation and review of Health and Social Care discourse. Ergonomic tools and techniques for practice are reviewed and related to the seven principles of Universal Design. Case scenarios are presented and illustrated with pictures and drawings to guide the reader through the inclusive design process as it relates to occupational therapists in a variety of settings. Additionally, the book aims to give a voice to occupational therapists as specifiers of equipment, property adaptations and increasingly, as advisors to new dwelling and other building projects, with the aim of influencing manufacturers and building agencies in the adoption of inclusive design principles at the product/building design phase. This publication's unique focus is to present an integrated account of the relevant policy supporting service provision, in conjunction with core Occupational Therapy philosophy and the application of principles of Universal Design to case scenarios.
Resulting from a three-year research project entitled i design and funded by the Engineering and Physical Sciences Research Council, the ideas in this study reflect the need to overcome the complexities of designing objects and systems that are socially inclusive.
Designing Inclusive Interactions contains the proceedings of the fifth Cambridge Workshop on Universal Access and Assistive Technology (CWUAAT), incorporating the 8th Cambridge Workshop on Rehabilitation Robotics, held in Cambridge, England, in March 2010. It contains contributions from an international group of leading researchers in the fields of Universal Access and Assistive Technology. This conference will mainly focus on the following principal topics: 1. Designing assistive and rehabilitation technology for working and daily living environments 2. Measuring inclusion for the design of products for work and daily living 3. Inclusive interaction design and new technologies for inclusive design 4. Assembling new user data for inclusive design 5. The design of accessible and inclusive contexts: work and daily living environments 6. Business advantages and applications of inclusive design 7. Legislation, standards and government awareness of inclusive design
As the baby boom generation ages, it is crucial that designers understand all they can about bringing this group, as well as all others, design that will offer function, aesthetics, and quality of life. Full of examples and illustrated with pictures of good design, Universal Design: Principles and Models details how the principles of universal desi
Inclusive design, universal design and universal access are long standing, familiar terms with clear and laudable goals. However, their teaching and industrial uptake has been very limited. Many products still exclude users unnecessarily for reasons ranging from corporate insensitivity and the size of the market for inclusive products to the individual designer's inability to design them. This pragmatic approach to making inclusive design desirable to industry addresses these issues and discusses why existing methods have failed to be assimilated into industry. Through the use of case studies and examples, Countering Design Exclusion introduces the mind-set necessary to think through the challenges raised by inclusive design and to adapt their solutions to the needs of particular companies. The practical outlook will appeal to anyone who wishes to take account of the largest possible part of the population in their designs.
This book investigates the impact of Approved Document M—introduced to address accessibility and usability issues for people with disabilities in newly constructed facilities—on different university buildings in the United Kingdom. A selection of six buildings at the University of Kent, the University of Bath, and the University of Essex, built within the six decades spanning the 1960s through the 2010s, are studied to investigate the impact of the measure on changing building designs to be accessible for all potential users, including people with disabilities. The book dissects specifically the University of Kent case study, delineating benefits of the inclusive design approach. Providing case studies of existing educational buildings and recommendations case studies of existing educational buildings and provides recommendations, the book is ideal for engineers, architects, built environment researcher, designers and standard committees.
This three-volume set LNCS 5614-5616 constitutes the refereed proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction - Addressing Diversity, UAHCI 2009, held as Part of HCI International 2009, in San Diego, CA, USA, in July 2009, jointly with 8 other thematically similar conferences. The revised papers presented were carefully reviewed and selected from numerous submissions. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in universal access namely interaction and support for people with sensory impairments, older users and technology interaction and support for people with cognitive impairments, design knowledge and approaches for accessibility and universal access.
Universal Design is the term used to describe the design of products and environments which can be used by all people, to the greatest extent possible, without the need for adaptation or specialized design. It is not a euphemism for ‘designs for people with a disability’, but really is about designing to include all people, regardless of their age, ability, cultural background or status in life. However it remains the case that many designers and developers fail to understand the need for universal design and lack the skills needed to implement it. This book presents papers from the 3rd International Conference on Universal Design (UD 2016), held in York, UK, in August 2016. The theme of the conference was: learning from the past, designing for the future, and it aimed to bring together policymakers, practitioners and researchers interested in the different strands of universal design to exchange ideas and best practice, review some of the developments in universal design from the last 20 years, and formulate strategies for taking the concept of universal design forward into the future. The book is divided into two sections. Section 1: About Universal Design, and Section 2: Universal Design In Practice. The book will be of interest to all those whose work involves design, from the built environment and tangible products to communication, services and systems.
The elderly population is growing and disabilities tend to increase with age. Professionals in the fields of human-computer interaction (HCI) are becoming increasingly aware of the needs of the elderly and people with disabilities. They also need to ensure that systems are designed for all, with specific consideration of these groups, not only computing systems but also other assistive and adaptive technologies such as information services and the use of smart cards, assistive robotics, systems for travellers, and home and environmental control systems. This book will help designers world-wide find relevant guidelines for the design of human-computer interaction and ensure that systems are designed for all, with specific consideration of people who are elderly and people with disabilities. Including reports from the International Federation of Information Processing's Working Group on Human-Computer Interaction (HCI) and Disability. The book will be the first compendium of guidelines.
A collection of papers from a conference held at Kings College, London. Computer-based Design focuses on all areas of design using computational methods and examines how all these individual tools can be integrated to produce a coherent design process. This volume also covers areas of manual design methods and modelling that are vital to the continuing development and evolution of the computer-aided design process. TOPICS COVERED INCLUDE Product design and modelling Design process Decision-making models Computer-assisted design systems Computer-assisted conceptual design Computer-assisted detailed design Computer assisted design for manufacture Design knowledge manipulation Engineering change Engineering design issues Fuzzy design Computer-aided design Industrial applications of design Advanced design applications Computational fluid dynamics Computer-based Design provides an excellent opportunity for an update on the latest techniques and developments from concept to advanced application in the design arena.
Manufacturers are becoming more aware of human factors in product design as a major competitive issue. In many product areas, manufacturers have reached a technology ceiling, which simply means that it is increasingly difficult to get ahead of the competition in terms of, for example, functionality, technical reliability or manufacturing costs. As a consequence, design has become a major battleground for manufacturers, and usability is recognized as being a central tenet of good design. This book provides a unique snapshot of current practice in human factors, identifying methods and techniques that work well under tight constraints and providing case study evidence of their effectiveness. The commercial implications of usability are discussed, and special attention is paid to two key trends: inclusive design and smart products. Inclusive design is about meeting the needs of all users with one design, which includes the elderly and the disabled. Smart products are multi-functional products with electronic interfaces containing a vast array of "helpful" functions. Industrial designers and manufacturing executives will find this text enlightening.
In recent years, the field of Universal Access has made significant progress in consolidating theoretical approaches, scientific methods and technologies, as well as in exploring new application domains. Increasingly, professionals in this rapidly maturing area require a comprehensive and multidisciplinary resource that addresses current principles, methods, and tools. Written by leading international authorities from academic, research, and industrial organizations and nonmarket institutions, The Universal Access Handbook covers the unfolding scientific, methodological, technological, and policy issues involved in the process of achieving universal access in the information society. In a collection of 61 chapters, the book discusses how to systematically apply universal design principles to information technologies. It explains the various dimensions of diversity in the technological platforms and contexts of use, including trends in mobile interaction and ambient intelligence environments. The implications of Universal Access on the development life cycle of interactive applications and services are unfolded, addressing user interface architectures and related components. Novel interaction methods and techniques for Universal Access are analyzed, and a variety of applications in diverse domains are discussed. The book reflects recent developments, consolidates present knowledge, and points towards new perspectives for the future. A quick glance through the contents demonstrates not only the breadth and depth of coverage but also the caliber of the contributions. An indispensible source of information for interdisciplinary and cross-thematic study, the book provides a baseline for further in-depth studies, as well as an important educational tool in an increasingly globalized research and development environment.
Designing inclusively is no longer an option for companies. It is a business essential. Global populations are getting older, legislation is increasingly prohibitive of unnecessary exclusion and consumer attitudes are beginning to change. Exclusivity is out, inclusivity is in. Research communities the world over are responding to this change in design emphasis. Conferences such as the Cambridge Workshops on Universal Access and Assistive Technology (CWUAAT) offer a forum for researchers from diverse and varied disciplines to bring their perspectives on inclusive design together. This book has been inspired by the second CWUAAT, held in Cambridge, England in March 2004. It contains chapters from an international group of leading researchers in this field. Contributions focus on the following topics: design issues for universal access and assistive technology; enabling computer access and new technologies; and, assistive technology and rehabilitation robotics. This series of conferences is aimed at a broad range of interests, with a general focus on the development of products and solutions. Numerous case studies are used to raise awareness of the challenges faced in developing truly inclusive products, along with examples of good practice for design for a more inclusive world.